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Business Systems Analyst in Chicago, IL at VisionPRO

Date Posted: 8/22/2018

Job Snapshot

Job Description


Summary Description

The Business Systems Analyst will work on a team that develops, tests, and supports the banks online banking portal and loan underwriting engine. The BSA will be need to work with business stakeholders to elicit, analyze, communicate and validate business/user requirements for policies, processes and information systems. The BSA will help translate these business needs and end-user requirements into functional specifications that describe what the system, process or service must do to fulfill the business and user requirements.


  • Participate in various SCRUM team meetings including team members from: the business, Project Management, IT and senior leadership
  • Estimate the analysis effort
  • Write detailed specifications of requested system changes
  • Write data specifications, release notes, user guides and other deliverables as needed
  • Write queries to analyze business data to assist in decision making and ad hoc reporting
  • Develop and execute data mapping plans for conversions and migrations
  • Suggest software and process improvements
  • Prior involvement with implementing and integrating COTS software solutions to support proprietary processes.
  • Familiarity with leading Capital Markets (Summit) or CRM (MS Dynamics) systems a plus
  • Develop an understanding of software development process using a formal software development life cycle (SDLC) methodology. (Waterfall/Scrum)
  • Familiar with automated project management and documentation tools (e.g. flowcharting, data modeling, Excel, UI design, Visio)
  • Familiar with common techniques and tools for modeling system diagrams, business processes, functional process and interfaces
  • Familiarity with Money Market, Derivative and Fixed Income, Mortgage instruments and their associated operations, accounting and risk management principles and processes.

 Strategy & Planning

  • Collaborate with staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes
  • Identify and resolve business systems issues
  • Work with business team members, decision makers, and stakeholders to define business requirements and systems goals
  • Ensure that applications meet business requirements and systems goals
  • Participate in planning relevant project, enhancement, and maintenance activities
  • Develop and maintain business domain knowledge
  • Understand and apply relevant Bank policy, standards and procedures to your work
  • Stay current on technology changes applicable to your domain and how to apply them to Bank initiatives
  • Demonstrates adherence to IT Principles and critical thinking

 Acquisition & Deployment

  • Assist in software releases and roll-outs, and communicate to the end users about status and project conditions
  • Perform software improvements and upgrades
  • Perform code deployments and releases

 Operational Management

  • Complete all tasks with a focus on quality
  • Meet or exceed established SLOs
  • Provide guidance to less experienced members of the team
  • Collaborate directly with different areas of IT and the business in order to provide solutions for the Bank
  • Build rapport and elicit problem details from customers
  • Provide timely reports on the status of projects as well as any unforeseen issues to management and to business units
  • Comply with all assigned administrative and operational tasks
  • Apply diagnostic utilities to aid in troubleshooting
  • Access software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution
  • Promote an understanding of business process and business requirements with technical staff
  • Identify and learn appropriate software and hardware used and supported by the organization
  • Test fixes to ensure problems have been adequately resolved
  • Adhere to established policies, standards and procedures for ensuring the security and integrity of the Bank systems and data
  • Provide on-call support of bank applications
  • Other duties as required

 Position Requirements

  • College diploma or university degree in the field of computer science, information systems, or computer engineering and/or 3 years equivalent work experience
  • Certification in a technical field or discipline is a plus

Knowledge & Experience

  • Working knowledge of general testing principles and best practices
  • Track all results, problems and defects throughout the testing cycle
  • Execute test plans and test scripts
  • Knowledge of Cloud technologies
  • Knowledge of Agile methodologies, including Scrum or Kanban
  • Knowledge of cross functional team models
  • Experience with desktop and server operating systems, including MS Windows, SQL Server, and Office products
  • Experience with IT troubleshooting principles and techniques

 Personal Attributes

  • Strong written and oral communication skills
  • Strong interpersonal skills, with a focus on rapport-building, listening and questioning skills
  • Strong technical writing skills
  • Ability to think critically
  • Ability to conduct research into a wide range of computing issues as required
  • Ability to absorb and retain information quickly
  • Ability to present ideas in user-friendly language
  • Highly self-motivated and directed
  • Keen attention to detail
  • Proven analytical and problem-solving abilities
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Exceptional customer service orientation
  • Experience working in a team-oriented, collaborative environment

VisionPRO relentlessly delivers top talent to help our clients excel. We have been trusted for over 20 years to align the right talent to the right opportunity, expertly solving unique business challenges. From small businesses to the Fortune 500, our clients appreciate our consultative approach, resourcefulness, and fast response to their individual needs. Our prospective candidates and existing consultants can count on VisionPRO to passionately help them maximize their career choices, while also supporting their growth opportunities. We serve our customers from around the world, helping them with their most critical hiring decisions and project needs.