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Network Engineer in Troy, MI at VisionPRO

Date Posted: 9/18/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Troy, MI
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    9/18/2018

Job Description

OVERVIEW 
This position is responsible for managing network Infrastructure as required by business units. This includes but is not limited to LAN, Wireless and WAN environments. This person will also be a point of contact for resolving operational issues in mentioned environments. 
  
DIMENSIONS  
The success of the enterprise requires reliable and secure network infrastructure which enables access to applications and services from any locations, both internal and external as per permitted by security policies. 
The network engineer works closely with external service providers as well as with internal resources to support operation of the global network infrastructure. 
 
General: 
? Demonstrates to be a flexible team player that performs well in international virtual teams. ? Provides technical support to reach goals and objectives that are in-line with business needs and requirements. ? Works closely with external service providers to support network solutions. ? Drives operational excellence by applying incident management and change management. ? Ensures adherence to operating policy, procedures, and controls. ? Supports continuous improvement initiatives. ? Available to participate in a rotating on-call shift providing 2nd level support in case of incidents out of office hours.   
                                                          
Description 

 
 
 
 
 
Functional: 
? Works closely with site contacts and business unit representatives to support global network operations. ? Ensures execution excellence by performing project management and change management methodologies while implementing or changing network solutions. ? Performs a hand over of installed services and network modifications to the Network Operations team as soon as network changes have been tested and accepted by the internal customer. ? Participates in supplier scorecard processes and actively participates in the validation and execution of service improvement plans. ? Performs application performance analyses and develops service improvement plans. ? Implements and maintains bandwidth prioritization and optimization tools. ? Develops, implements and maintains network monitoring and exception alerting tools. ? Provides 2nd level support in order to resolve operational issues. ? Participates in RFI and RFP processes to specify requirements and validate technical network services proposals. ? Participates in providing information requested during internal and external audits. 
 
This function requires knowledge on the areas above and a broad understanding of General IT and application related subjects. 
  

Competencies: 
1. Is Committed to Customers 2. Operates with a Global Perspective 3. Possesses Technical Excellence 4. Drives for Execution Excellence 5. Drives for Improvement 
 
Education and Experience: 
? Track record of working and actively participating in global virtual teams and demonstrated ability to work under and report to remote management. ? Minimum of 3 years operational experience with regards wide area network services in an international setting. ? Cisco routing, switching and wireless experience: possesses at minimum CCNA level knowledge of network equipment and has experience with routing protocols like BGP. ? Preferably has experience in working with cloud environments like MS Azure, and AWS Webhosting. ? Ability to work well with people from different disciplines and cultures with varying degrees of technical experience.