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Sales Manager in Schaumburg, IL at VisionPRO

Date Posted: 8/10/2018

Job Snapshot

Job Description

Sales Director – Job 72858

Job Overview:

  • Develop and implement sales and marketing strategies of the hotel, ensuring that:
    • Revenue and room night sales goals are achieved
    • Revenue, sales, and marketing strategies are set
    • Tactical plans are created and implemented
    • Results are monitored and achieved

Responsibilities:

  • Making cold calls and sales calls, with goal of 30 quality calls, per week
  • Prospecting, to determine needs
  • Soliciting by telephone directory and internet
  • Developing all leads
  • Perusing online search engines and local papers, for profitable catered events
  • Obtaining recommendations and referrals, from existing accounts
  • Contacting various prospects lists for new business opportunities, and hotel vendors for referrals
  • Conducting site visits with prospective clients
  • Staying ahead of competitive set, and proactively shifting market share
  • Servicing accounts
  • Providing high quality product and service, to all guests and prospective clients
  • Analyzing ultimate potential of the account
  • Setting specific goals, for increasing the volume of business
  • Listening to needs and obtaining valuable operational information, from each account, in order to prepare accurate prep sheets and communicate the needs to the operational departments
  • Handling client complaints, tactfully and expeditiously
  • Suggesting packages and alternate dates, if during peak demand periods
  • Checking and replenishing promotional material and promotional items
  • Impressing, training, and educating accounts, and their employees, in the best way to utilize our property
  • Completing sales contact reports, and following up call reports, promptly, for weekly review
  • Keeping accurate records and turning in reports for calls made, time worked, expenses, new accounts, new bookings, proposals, tentative and cancellations, sales contracts, and BEOs
  • Ensuring that guarantee numbers are received, 72 hours in advance of any function
  • Creating banquet checks, for posting of the account, on the day of the function
  • Sending follow up service letters, to all accounts
  • Ensuring that the meeting rooms are set, as requested by the meeting planner, including diagrams, whenever necessary
  • Ensuring that controls are in place for group events with alcohol; scheduling appropriate security, as required by the type of group

Company Relations:

  • Completing accurate daily sales reports, and submitting weekly
  • Keeping the office informed on complaints and praise, concerning quality service
  • Deploying new and effective sales methods and ideas
  • Rushing proposals and setting up bookings and contracts, promptly
  • Coordinating and conveying all details and information, necessary to other hotel departments
  • Completing a sales resume form, on each group coming into the hotel; distributing at the weekly staff meeting
  • Completing a weekly schedule of events of upcoming meetings and events; distributing at the weekly staff meeting
  • Representing the company at function and meetings, in a professional manner, searching for new contacts and leads
  • Recording all new business on appropriate logs/files, collecting business cards, checking credit references on direct bill accounts
  • Providing tours of the hotel, staying informed of capacities for guest room commitments and maximums for meeting rooms
  • Participating as an executive manager in all staff meetings
  • Other duties as requested or assigned

Requirements:

  • Bachelor’s Degree is preferred
  • Appropriate hotel experience of 5 years
  • Minimum of 3 years' progressive sales management experience
  • 2 years' OnQ experience
  • 3 years' hotel sales management experience 
  • Business hours are from 8:30am-5:30pm
    • You are expected to be punctual in reporting for scheduled work
    • As an exempt employee you may be expected to arrive early, or work late, based on business necessity
  • Professional behavior and appearance
  • Strong verbal and written communication
  • Significant attention to detail
  • Complete understanding of bottom line profitability and budget goals

VisionPRO relentlessly delivers top talent to help our clients excel. We have been trusted for 20 years to align the right talent to the right opportunity, expertly solving unique business challenges. From small businesses to the Fortune 500, our clients appreciate our consultative approach, resourcefulness, and fast response to their individual needs. Our prospective candidates and existing consultants can count on VisionPRO to passionately help them maximize their career choices, while also supporting their growth opportunities. We serve our customers from around the world, helping them with their most critical hiring decisions and project needs.