Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers.
Guiding the team on how to get the most of out self-organization.
Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks.
Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
Facilitating getting the work done without coercion, assigning, or dictating the work.
Facilitating discussion, decision making, and conflict resolution.
Assisting with internal and external communication, improving transparency