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Sr. Quality Assurance (QA) Analyst in Chicago, IL at VisionPRO

Date Posted: 8/22/2018

Job Snapshot

Job Description

The Sr. Quality Assurance (QA) Analyst will work on a team that develops, tests, and supports the banks applications. We are seeking an automated test analyst with great communication skills who is passionate about test automation to be a part of this team.  The role is very collaborative by way of daily interaction with developers, product owners, and stakeholders.  The QA analyst will be required to work with the cross functional team to refine our test automation strategy and move the new strategy forward. The individual will need to have test automation design, development, and execution experience. Familiarity with mock frameworks, CI/CD pipelines, and agile best practices is desired. Experience working on JavaScript, C# and/or .NET is desired. Knowledge or working experience with testing tools such as Selenium and Rapise is a plus. In this role, the QA Analyst will have an opportunity to contribute to our application development efforts as well.

Responsibilities

Strategy & Planning

  • Collaborate with staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes
  • Identify and resolve business systems issues
  • Work with business team members, decision makers, and stakeholders to define business requirements and systems goals
  • Ensure that applications meet business requirements and systems goals
  • Participates in planning relevant project, enhancement, and maintenance activities
  • Develop and maintain business domain knowledge
  • Understand and apply relevant Bank policy, standards and procedures to your work
  • Stay current on technology changes applicable to your domain and how to apply them to Bank initiatives
  • Demonstrates adherence to IT Principles and critical thinking

Acquisition & Deployment

  • Conduct research and make recommendations on products, services, protocols, and standards in support of procurement and development efforts
  • Assist in software releases and roll-outs and communication to the end users
  • Perform software improvements and upgrades

Operational Management

  • Provide guidance to less experienced members of the team
  • Meet or exceed established SLOs
  • Complete all tasks with a focus on quality and customer service
  • Work both in teams and independently on assigned tasks
  • Collaborate with different areas of IT and the business to provide solutions for the Bank
  • Build rapport and elicit problem details from customers
  • Participate on a team to provide solutions for the Bank
  • Provide timely reports on the status of tasks and projects as well as any unforeseen issues to management and to business units (may require less depth of knowledge for the BSA, IT Compliance and DPM roles)
  • Report on findings and make recommendations for improvement
  • Apply diagnostic utilities to aid in troubleshooting (may require less depth of knowledge for the BSA, IT Compliance and DPM roles)
  • Access software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution (may require less depth of knowledge for the BSA, IT Compliance and DPM roles)
  • Adhere to established policies, standards and procedures for ensuring the security and integrity of the Bank systems and data (may require less depth of knowledge for the BSA, IT Compliance and DPM roles)
  • Identify and learn appropriate software and/or hardware used and supported by the organization
  • Interface with Bank business personnel in order to gather user requirements
  • Develop, document, communicate, and enforce a policy for standardizing systems and software as necessary
  • Apply IT Security principles and controls to ensure systems and users operate safely and securely
  • Work with distributed teams and remote team members and customers

Position Requirements

Formal Education & Certification

  • College diploma or university degree in the field of computer science, information systems, or computer engineering and/or 3 years equivalent work experience
  • Certification in a technical field or discipline is a plus

Knowledge & Experience

  • Test automation design, development, and execution experience. Familiarity with mock frameworks, CI/CD pipelines, and agile best practices is desired.
  • Experience working on JavaScript, C# and/or .NET is desired.
  • Knowledge or working experience with testing tools such as Selenium and Rapise is a plus.
  • Strong knowledge and experience in testing principles and best practices
  • Track all results, problems and defects throughout the testing cycle
  • Track all results, problems and defects throughout the testing cycle
  • Responsible for the creation of new testing scripts and plans.
  • Executes testing procedures to ensure that software meets established quality standards
  • Prepares data sets to test logic, error handling and system workflows
  • Isolates, reproduces, and tracks defects. Verifies fixes
  • Creates and maintains test procedures.
  • Proficient in the software development life cycle and quality assurance methodologies.
  • Document test plans
  • Develop manual and automated test cases
  • Experience in designing, developing, executing automated test suites
  • Business acumen of financial instruments such as advances, securities, derivatives as well as the secondary mortgage market
  • Knowledge of cloud computing principles, specifically related to Amazon Web Services

Personal Attributes

  • Strong written and oral communication skills
  • Strong interpersonal skills, with a focus on rapport-building, listening and questioning skills
  • Strong technical writing skills
  • Ability to think critically
  • Ability to conduct research into a wide range of computing issues as required
  • Ability to absorb and retain information quickly
  • Ability to present ideas in user-friendly language
  • Highly self-motivated and directed
  • Keen attention to detail
  • Proven analytical and problem-solving abilities
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Exceptional customer service orientation
  • Experience working in a team-oriented, collaborative environment

VisionPRO relentlessly delivers top talent to help our clients excel. We have been trusted for over 20 years to align the right talent to the right opportunity, expertly solving unique business challenges. From small businesses to the Fortune 500, our clients appreciate our consultative approach, resourcefulness, and fast response to their individual needs. Our prospective candidates and existing consultants can count on VisionPRO to passionately help them maximize their career choices, while also supporting their growth opportunities. We serve our customers from around the world, helping them with their most critical hiring decisions and project needs.